Terms & Conditions

Terms & Condition - Wafir

 1. Introduction & Ownership

 Welcome to Wafir (“Wafir”, “App”, “Website” , “we”, “us”, “our”).

Wafir is owned and operated by W1 Foodstuff Company W.L.L., a company duly incorporated and operating under the laws of the State of Kuwait.

Wafir is a digital marketplace specializing in offering near-expiry, best-before, or short-dated consumer goods at discounted prices.

By accessing or using the App and Website, you agree to be bound by these Terms & Conditions



2. Eligibility 

  • Users must be 18 years or older to place orders.
  • By using the App or Website, you confirm that all information you provided is accurate and complete.



3. Nature of Products (Important Disclosure) 

Wafir specializes in selling products that are:

  • Near to their expiration date, or
  • Near their  “Best Before” date but still safe for consumption or use according to manufacturer guidance and applicable regulations.

By placing an order, the user explicitly acknowledges and accepts that:

  • Products may have a short remaining shelf life
  • “Best Before” dates are different from Expiration Dates
  •  Discounts are offered specifically due to reduced shelf life

 Expiry or best-before information is clearly displayed prior to checkout.



4. Product Safety & Compliance 

  • All products sold comply with Kuwaiti laws and regulations at the time of sale.
  • Products that are legally prohibited from sale after expiry will not be sold.
  • Responsibility for proper storage transfers to the customer upon delivery.



 5. Pricing & Payments

  • Prices reflect the product’s shelf life and condition.
  • Discounts cannot be disputed after purchase.
  • Payments must be completed using approved payment methods available.



6. Delivery

  • Within 24 hrs 💜
    Thursday Orders delivered on Saturday

  • If the product is damaged upon delivery, contact us immediately



7. Returns & Refund Policy

Wafir offers a 15-day return window, subject to the following conditions:

Eligible for Return:

  • Incorrect item is delivered
  • Product is damaged upon delivery
  • Manufacturing defect not related to expiry or shelf life  

Not Eligible for Return:

  •  Expired products after delivery
  • Products past their best-before date at the time of purchase
  •  Opened, used, or consumed products
  •  Improperly stored items
  • Change-of-mind returns

⚠️ No returns or refunds will be accepted for products that expire after delivery, even if within the 15-day return period. 



8. User Responsibility

The user is responsible for:

  • Reviewing product expiry or best-before dates before purchasing
  • Using products before their expiration date
  • Proper storage after delivery 



9. Limitation of Liability

We shall not be liable for:

  • Misuse or improper storage of products
  • Use or consumption beyond expiration dates
  • Indirect, incidental, or consequential damages 



10. Account Suspension

We reserve the right to suspend or terminate user accounts in cases of:

  • Abuse of the return or refund policy
  • Fraudulent activity
  • Violation of these Terms & Conditions 



11. Amendments

Wafir reserves the right to update or modify these Terms at any time. The continued use of the App or Website constitutes acceptance of the updated Terms and Conditions.



12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Kuwait.